Notice of incident
Minor incident
Virtual medical clinic (VMC) / Scanning module
2023-05-15 08:52 EDT
·
2 hours, 50 minutes
Updates
Resolved
May 15, 2023 · 11:41 EDT
All scan servers are up again. The documents scanned this morning should start appearing in the scanning module.
We thank you for your understanding!
Issue
May 15, 2023 · 08:52 EDT
We are currently experiencing issues with some scan servers.
Some users might not see their scanned documents appear in the scanning module. These documents do not have to be rescanned, they will eventually appear in the module.
There will be a gradual return of servers during the day.
This post will be updated as new details become available.
Thank you for your understanding.
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