Notice of incident - Connextion problem

Major incident Omnimed EMR
2024-09-09 07:52 EDT · 1 hour, 30 minutes

Updates

Resolved

The incident is now resolved. All systems are back to normal.

The situation status history is available below.

We apologize for any inconvenience this incident may have caused.

September 9, 2024 · 09:22 EDT
Monitoring

A fix has been implemented.

We are closely monitoring the situation and investigating to determine the exact causes of this incident. Our priority is to identify the necessary corrective measures to ensure that this type of situation does not happen again in the future.

September 9, 2024 · 08:48 EDT
Update

We have identified the source of the problem and are working to resolve it.

If you are unable to connect to Omnimed, you can open a private browsing window on your web browser to temporarily connect:

How to: https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop#:~:text=Nouvelle%20fen%C3%AAtre%20de%20navigation%20priv%C3%A9e.&text=Vous%20pouvez%20%C3%A9galement%20utiliser%20un,sur%20Ctrl%2BMaj%2Bn.

We’ll update this page as soon as we can.

September 9, 2024 · 07:56 EDT
Issue

We’re currently having problems with the connection to the Web EMR.

We’ll make our best to resolve the problem as soon as possible.

This message will be updated as soon as more details are available.

Thank you for your understanding.

September 9, 2024 · 07:52 EDT

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