Incident Notice - Delays in the import of scanned documents and results into patient records
Minor incident
Scanning module
Services and external partners
Lab results
2026-03-13 08:16 EDT
· 5 hours, 46 minutes
Updates
Resolved
March 13, 2026 · 14:01 EDT
The incident is now resolved. All systems are back to normal.
The situation status history is available below.
We apologize for any inconvenience this incident may have caused.
Issue
March 13, 2026 · 08:16 EDT
We are currently experiencing delays in the import of scanned documents as well as the import of certain results into patient records.
We are working to resolve the situation as quickly as possible.
This message will be updated as soon as new details become available.
Thank you for your understanding.
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Application status